Refund & cancellation policy

Full refund

If a technical problem on our side stops your interview from starting, interrupts it so that it cannot be completed, or prevents your report from being generated, we will refund the full ₹500 — or, if you prefer, give you a fresh session.

No charge before you start

Setup and the interview plan preview are free. You are charged only when you choose to start the interview. If you paid but the interview did not start, you can request a full refund within 7 days of payment.

After a completed interview

Once an interview has been completed and the report delivered, the service has been provided and the fee is not refundable.

How to request

Email [email protected] with your order ID. Approved refunds are processed to the original payment method within 5–7 working days.